Manager, Global Experience

Job Description

• Job no: HRC0003132
• Category: Professional, HEW 8

• Develop and manage global strategies to increase global experience for students
• Full time fixed term (until Nov ’24) opportunity based at our Callaghan Campus
• Flexible work opportunities, 17% super, generous annual, personal, and life leave, wellbeing programs

Be challenged and imagine with us

As Manager, Global Experience, you will make a direct and life-changing impact on student’s educational journey and expand your global professional network through collaborations. You will be responsible for developing, implementing, and managing the operation, project plans, and finance of the Global Experience Strategy, with the aim of achieving student mobility targets. 

In this role you will:

• Lead strategy development: develop and implement strategy to increase student mobility / global experience in collaboration with Colleges and Divisions.
• Innovate global experience programs: demonstrate leadership and expertise in developing initiatives to enhance global experience programs and funding opportunities.
• Forge global networks: build strong and constructive networks and relationships with global mobility partners and providers. Your efforts will contribute to fostering international collaborations that elevate our students’ educational journey.

This fixed term position is a parental leave cover until November 2024, is full time, and will be located at the Callaghan Campus (Awabakal and Worimi land).

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

• Remuneration of $107,800 to $125,767 + 17% superannuation and is commensurate with skills and experience.
• Flexible working arrangements (in line with the University’s Flexible Work Policy.
• 17% super and salary packaging.
• Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme.
• Discounts in private health insurance, gym memberships, software, travel and more.
• Wellbeing programs.

How will you inspire us?

You will have:

• Extensive experience in managing and designing successful strategies for global experience programs is essential.
• Demonstrated understanding of the international higher education market.
• Proven leadership experience, including the ability to successfully guide and inspire a team, communicate effectively, and solve complex problems.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do. 

The University of Newcastle is an equal opportunity employer committed to equity, diversity and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.  

Your next steps

Please visit here for a guide on how to apply for a role.

If viewing this on a job board other than the University’s please click ‘Apply’ (or equivalent) to reach the University’s website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application.

Your application must include:

• Your resume.
• A cover letter outlining your motivation to apply for this opportunity.
• A statement addressing the Essential Criteria listed below (these may differ slightly from the Position Description, please only respond to the below in your application).

1. Holds a postgraduate qualification or progress towards postgraduate qualifications and extensive relevant experience; or extensive experience and management expertise in global experience programs and strategies; or an equivalent combination of relevant experience and/or education/training.
2. Demonstrated experience in the administration as well as in the management of in- and outbound global experience programs (including semester exchange, short courses, volunteering, internships and placement, study tours and other types of opportunities).
3. Proven capacity to develop strategies, to devise policies/procedures, and implement plans to achieve defined outcomes with attention to detail and ability to manage multiple complex tasks with competing deadlines while being accountable and responsible for duties.
4. Clear, proven understanding of the international education market including thorough knowledge of university and higher education policies and external environment and maintain effective working relationships with key internal stakeholders and overseas partner universities and global experience providers.
5. Demonstrates expertise in the use of core university systems, such as those that exist for information and analytics (PowerBI, CRMs), student administration (NUSTAR, TRIM, CareerHub) and finance (TechOne) and good computer skills for documentation, data process and reporting.
6. Demonstrated knowledge of workplace obligations to, and experience in leading and cultivating workplace practices and behaviours that promote, support and maintain a safe, healthy, equitable, diverse and respectful workplace; including responding appropriately to adverse accidents, incidents, behaviours, issues, reports and the like.

Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 4 pages (approximately 2,000 words).

For the full list of the selection criteria and role responsibilities, please download the Position Description (available in the Related Documents section below).

Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Contact Us

For specific position enquiries, please contact Debbie Choi, Manager, Global Experience on (02) 4921 2097 or via email at debbie.choi@newcastle.edu.au

Having Difficulties? Please reach out to us: employment@newcastle.edu.au Please note, we do not accept email applications.

Closing date: Sunday 3 December, 2023 at 11.59pm AEDT